KIS 916 Terms & Conditions – Malaysia Platform Terms of Use

In this KIS 916 Terms & Conditions document, the following words and terms carry the meanings as defined below, unless the context requires otherwise:

• "KIS 916" refers to the online betting platform operated at https://kis916.bet and all associated subdomains.
• "Player" / "Member" refers to any individual who has registered an account and/or is using the services of KIS 916.
• "Account" refers to the personal account registered by the Player on the KIS 916 platform.
• "Account Balance" refers to the amount in Malaysian Ringgit (MYR) available in a Player's account at any given time.
• "Bonus" refers to any credit, free cash, free spins, or other benefit granted by KIS 916 to a Player subject to certain conditions.
• "Wagering Requirement" refers to the minimum wagering requirement that must be met before a Player can withdraw any bonus funds or winnings derived from a bonus.
• "Game" covers all entertainment products available on KIS 916, including slots, baccarat, roulette, poker, live casino, football, badminton, e-sports, and virtual sports.

To register and use the KIS 916 platform, you must meet all of the following eligibility requirements:

• At least 18 years old on the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Not listed on any exclusion or self-exclusion register under any responsible gaming programme.
• Registration only one (1) account per individual. Multiple accounts held by the same individual are strictly prohibited.
• Providing accurate, truthful, and complete information during the registration process.

KIS 916 reserves the right to request identity verification documents (KYC) at any time to verify a Player's identity. Failure to provide the requested documents within the specified timeframe may result in account suspension or closure.

Players are fully responsible for all activity that takes place within their account, including all bets, financial transactions and any changes to account settings.

• Username and password is confidential and must not be shared with any other party.
• KIS 916 will never request your password via email, live chat, or any other channel.
• If you suspect your account has been accessed without authorisation, please contact the KIS 916 support team immediately.
• KIS 916 reserves the right to suspend accounts showing signs of suspicious activity while an investigation is conducted.
• Accounts that have been inactive for more than 12 consecutive months may be subject to a monthly administrative fee or closure at KIS 916's discretion.

All deposits into a KIS 916 account must be made via payment methods approved by the platform. All transactions are processed in Malaysian Ringgit (MYR).

KIS 916 does not charge any processing fees for standard deposits. However, third-party payment providers may impose their own charges, which are beyond our control. Players should review the terms of their respective e-wallet or bank provider.

KIS 916 is committed to processing all valid withdrawal requests promptly and efficiently. Standard withdrawals are typically processed within 3 to 15 minutes, depending on the chosen method and required security checks.

• The minimum withdrawal amount is RM 30 per transaction.
• Players must complete identity verification (KYC) before their first withdrawal request can be processed.
• Withdrawals to an account or wallet different from the one used for the deposit will require additional verification.
• KIS 916 reserves the right to request supporting documents for withdrawals exceeding RM 10,000 per transaction.
• Bonus funds that have not met the wagering requirements cannot be withdrawn until those conditions are fulfilled.
• There is no limit on the number of withdrawals per day — players may make multiple withdrawals as long as the account balance is sufficient.

All bonuses and promotions offered by KIS 916 are subject to the specific terms stated alongside each offer. The following general conditions apply to all bonuses unless otherwise stated:

• Each promotion is claimable once only one-time only per account/individual/IP address/device unless otherwise stated.
• Welcome bonus is available to new members only new making their first deposit.
• The wagering requirement for bonuses is typically between 10x to 30x bonus value — please refer to the individual promotion terms for exact details.
• Bets placed on different games may contribute at different rates toward the wagering requirement. Slots typically contribute 100%, while baccarat and roulette may contribute at a lower rate.
• KIS 916 reserves the right to void any bonuses and associated winnings if there is evidence of fraud or promotion abuse.
• The maximum bet limit while a bonus is active is RM 50 per round/bet unless otherwise stated.

All games available on the KIS 916 platform — including slots, baccarat, roulette, poker, live casino and other table games — are operated in accordance with international standard regulations applicable to each game category.

• The outcome of all games is determined by the system Random Number Generator (RNG) certified by an internationally recognised independent auditing body.
• In the event of a technical error, network disruption or system issue during gameplay, KIS 916 reserves the right to void the affected round and refund the wagered amount to the player.
• Live Casino winnings are determined by the actual dealer's outcome at the live studio. In the event of a dispute, the video recording of the game session will be referenced as the final evidence.
• The minimum and maximum bet limits for each game or table are clearly displayed before play begins.
• Players found using automation software, bots or unauthorised tools will be blacklisted and their account balance may be forfeited.

KIS 916's Sports Betting section covers a wide range of sports including football (Malaysia Super League, EPL, and international leagues), badminton (BWF, Thomas Cup, All England), e-sports, virtual sports, and more. The following specific terms apply:

• All odds displayed are accurate at the time of display. KIS 916 reserves the right to update odds before a bet is confirmed.
• Bets that have been confirmed and accepted are final — no cancellations are permitted except in the case of a clear technical error.
• If a match is cancelled or cannot be completed, all related bets will be voided and funds returned to the player's account within 24 hours.
• In-play betting (during live matches) is subject to potential stream delays. KIS 916 is not responsible for any betting decisions made based on delayed information.
• KIS 916 reserves the right to review and void any bets suspected of being placed using insider information or where there are signs of match manipulation.

The following activities are strictly prohibited on the KIS 916 platform and may result in legal action:

• Registering multiple accounts to circumvent limits or claim duplicate bonuses.
• Using false information or forged identity documents.
• Engaging in any form of money laundering through the platform.
• Using automation software, bots, or any techniques that violate these terms to gain an unfair advantage.
• Collusion between players to manipulate game outcomes.
• Systematic abuse of the bonus or promotional system.
• Attempting to hack, attack, or disrupt the technical infrastructure of KIS 916.

Players have the right to close their account at any time by contacting the KIS 916 support team. Voluntary account closures will be processed within 3 business days, and any valid account balance will be returned to the player.

KIS 916 also reserves the right to unilaterally close or suspend an account under the following circumstances:

• Violation of any terms and conditions set out in this document.
• Suspected or confirmed involvement in fraud, money laundering, or other illegal activities.
• Failure to provide the requested KYC documents within the specified timeframe.
• Regulatory pressure or legal requirements compelling KIS 916 to do so.

KIS 916 cares about the well-being of all our players. We believe that gaming should remain a fun form of entertainment and never become a source of financial or emotional stress for anyone.

The following tools are available to all KIS 916 members and can be accessed through your account settings:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to manage your spending.
• Loss Limit: Set a maximum loss amount you are comfortable with over a given period.
• Gaming Break: Take a voluntary break from the platform for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion: The option to permanently self-exclude from the platform for health-related reasons.
• Reality Check: Set recurring reminders to notify you of the time spent in a gaming session.

If you or someone you know may be experiencing a gambling problem, please contact the KIS 916 support team or refer to the Responsible Gaming us for support resources available in Malaysia.

To the fullest extent permitted by applicable law, KIS 916 shall not be liable for any indirect, consequential, special or punitive losses arising from the use of our platform, including:

• Financial losses resulting from the player's own betting decisions.
• Service disruptions caused by third parties or events beyond KIS 916's control.
• Errors in displayed information resulting from unavoidable technical faults.
• Unauthorised access to a player's account resulting from the player's own negligence in safeguarding their login credentials.

KIS 916 makes no guarantees regarding game outcomes. All games use certified RNG and results are entirely random.

KIS 916 reserves the right to modify, amend, or update these Terms & Conditions at any time without prior notice. However, we will endeavour to inform players of material changes through:

• In-platform notification upon next login.
• Email notification to the address registered on your account.
• Update of the "Last Updated" date displayed at the top of this document.

Continued use of the KIS 916 platform after any amendments take effect constitutes acceptance of the revised terms. It is the player's responsibility to review this document periodically. If you do not agree with any amendment, you have the right to close your account and discontinue use of KIS 916's services.

These Terms & Conditions are drafted and governed in accordance with applicable laws and do not conflict with any existing legal provisions. Any dispute arising from or in connection with these terms shall first be resolved through amicable negotiation before any formal action is taken.